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For TV and media

Confidential testing for television productions.

Trusted on Channel 4 programmes including Open House, Embarrassing Bodies and The Sex Clinic. Nurse-led testing on set or at over 350 UK clinics, with instant results that keep filming on schedule and a confidentiality model your welfare protocol can rely on.

Talk to us about your production How it works
Screened contributors for Channel 4 programmes Instant tests on the production floor Nurses who come to your location 350+ UK clinics for dispersed casts GMC and NMC registered clinicians 24/7, weekends and wrap parties included NDA-ready and discreet by default Accredited laboratory network
Cameras, call sheets and contributors under pressure: we have tested through all of it. Discreet clinicians who understand a filming schedule, and results handled so that only the participant sees them.
Why productions call us

Three problems we solve before they reach the schedule.

The schedule cannot slip

Full-cast screening around your filming dates, last-minute retests before travel or the first day on location, and instant tests with results in minutes, on the production floor if that is where they are needed.

Results must stay private

Contributors get their results and clinical support directly from our team. Production receives only the confirmation your protocol needs, with the contributor's consent. NDAs signed without drama.

Duty of care needs evidence

Since April 2021, Ofcom's participant-welfare rules have made due care a commissioning condition, and broadcasters push it down to producers in writing. Clinician-led screening, properly documented, slots straight into your welfare risk assessment.

What we deliver

Built around your format, not our menu.

No price list: every production is quoted against its cast size, locations and dates.

Pre-filming contributor screening

Full sexual health screening for dating and intimacy formats, timed around your production calendar.

Full STI panels, repeat testing before travel, clinician follow-up

On-set instant testing

Testing equipment and clinicians brought to the production floor, with results in minutes.

Instant HIV, syphilis, chlamydia and gonorrhoea tests, delivered on location

Cast and crew programmes

Screening across a dispersed cast and crew using clinics near each person.

350+ UK clinics, nurse-to-location visits, self-collect kits where appropriate

Location and travel health

For shoots abroad: pre-travel consultations and destination-specific testing.

Travel consultations, vaccinations, screening on return

Outbreak and continuity response

Rapid, high-volume testing when illness threatens the schedule. We ran mass COVID-19 programmes for airlines, bus and cruise operators.

Same-week mobilisation, high-volume logistics, secure reporting

Wellness screening for talent

General health and wellbeing panels for cast and presenters, delivered discreetly.

Bloods-based health screens, hormone and wellness profiles
What we do not do. Psychological assessment sits with your duty of care psychologist, and we work comfortably alongside them. And no screening programme can guarantee a "clean" cast: test window periods are a clinical reality, and we will always tell you the truth about them. What we guarantee is clinician-led testing, honestly reported, on your schedule.
How it works

From first call to wrap, in five steps.

  1. 1

    A conversation under NDA

    Tell us the format, the cast size and the dates. We sign your NDA first and quote against the production, not a rate card.

  2. 2

    A clinical plan for the production

    Our clinicians design the screening protocol with your welfare team: what is tested, when, where, and what happens on a positive. Window periods and retest points are stated plainly, so your risk assessment reflects reality.

  3. 3

    Screening before filming

    Contributors are tested at a clinic near them, by a nurse we send, or at your production base. Results are fast, and repeat tests are scheduled around travel and first filming days.

  4. 4

    Results, handled properly

    Each contributor receives their own results and clinical support directly from our team, including treatment pathways and our 24/7 line. Production receives the consented confirmation your protocol requires, and nothing more.

    Instant tests: results in minutes Laboratory tests: most within 1 to 2 days
  5. 5

    On-set cover and documentation

    Instant testing on the floor where the format needs it, out-of-hours support through the shoot, and the completion documentation your duty of care file needs at wrap.

Case study

Confidential STI testing for Channel 4's Open House.

One of a series of productions we have supported, alongside Embarrassing Bodies, The Sex Clinic and Judge Geordie.

A Better2Know clinician preparing an instant test
Broadcast · Channel 4
On set
instant testing brought to the production floor, across multiple series

Discreet testing in a constantly changing production environment

The challenge

Channel 4 required a trusted provider to deliver discreet STI testing in a constantly changing environment, with quick turnaround times. Participants needed bespoke testing while maintaining strict privacy and minimising disruption to filming schedules.

The solution

Better2Know provided on-site instant testing, supported by secure reporting and expert clinical oversight, bringing testing equipment to the production floor for maximum turnaround speed and convenience. During the programme we delivered dozens of on-demand STI tests with accurate, reliable results.

The result

After the success of earlier seasons, the production brought Better2Know back for the 2024 series. Every test was handled professionally, to the highest standards of clinical care, and the production proceeded knowing participants had professional testing and support in line with industry best practice.

FAQs

The questions welfare and production teams ask first.

How fast can you turn a full cast around?

Instant tests return results in minutes and can run on location. Laboratory panels mostly return within 1 to 2 days. For a typical cast we build the screening schedule backwards from your travel and filming dates, with retest points where the clinical picture needs them.

Who sees the results?

The contributor and our clinical team. Production receives only the confirmation agreed in the screening protocol, with the contributor's written consent. Clinical details are never shared with production, broadcasters or third parties.

Will you sign our NDA?

Yes, before you tell us anything commercially sensitive. Discretion is the core of our consumer business and it transfers intact: our clinicians have worked around cameras, contributors and press-sensitive formats for years.

Does Ofcom require testing?

No. Ofcom's participant-protection rules require due care proportionate to risk; health screening is one of the ways productions discharge and evidence that duty. We support your welfare protocol with clinician-led screening and the documentation to file against it. What testing to commission remains your production's decision.

Can you handle a positive result mid-shoot?

Yes. The contributor is contacted by our clinicians with results, counselling and treatment pathways, supported by our 24/7 line. Production is told only what the consented protocol allows. We plan this scenario with your welfare team before filming starts, so nobody improvises on day 14.

Do you also do psychological assessments?

No. Psychological assessment sits with your duty of care psychologist, and we work alongside them as the physical health screening layer. Between the two, your welfare file covers both halves of the Ofcom picture.

Talk to us

Tell us the format and the dates. We'll build the plan.

A senior member of our team will reply personally within one working day. If the shoot is imminent, say so and we will move at production speed.

  • NDA signed before you share anything sensitive
  • Screening protocol designed with your welfare team
  • Quoted against your production, not a rate card

Start a production conversation

A few fields. About 30 seconds. We do the rest.

We typically respond within one working day. Your details stay with our team and are not used for marketing automation.

Thank you. We've got it.

A senior member of our team will be in touch within one working day.